Privacy Policy
Last Updated: December 5, 2024
Effective Date: December 5, 2024
Welcome to MetriMind (branded as "FitnesQ"). This Privacy Policy explains how we, operating the MetriMind mobile application and website (collectively, the "Service"), collect, use, disclose, and protect your personal information. By using our Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
When you create an account and use our Service, we may collect:
- Account Information: Email address, first name, last name, password (encrypted)
- Profile Information: Age, gender, height, weight, fitness goals, experience level, activity level
- Health & Fitness Data: Workout logs, exercise performance, nutrition intake, meal logs, water consumption, body measurements, progress photos
- Preferences: Communication style preferences, schedule preferences, dietary restrictions, allergies
- AI Interactions: Chat messages with NurtiaAi, our AI fitness coach
- Payment Information: When you subscribe to premium features (processed securely through RevenueCat and third-party payment processors)
1.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, time spent on app, interaction patterns, app performance data
- Location Data: General location (country/region) for service optimization (we do NOT track precise GPS location)
- Log Data: IP address, access times, pages viewed, app crashes
1.3 Third-Party Data
- Health App Integration: If you grant permission, we may sync data from Google Fit, Apple Health, or similar services
- Analytics: We use analytics services to understand app usage and improve our Service
2. How We Use Your Information
We use the collected information to:
2.1 Provide and Improve Our Service
- Generate personalized workout plans and nutrition recommendations
- Power NurtiaAi, our AI fitness coach, with context-aware guidance
- Track your progress and celebrate achievements
- Recommend exercise alternatives and meal suggestions
- Calculate calories, macros, and fitness metrics (BMI, TDEE, etc.)
2.2 Account Management
- Create and manage your account
- Authenticate your identity and secure your account
- Process subscription payments and manage billing
- Send important service updates and notifications
2.3 Communication
- Respond to your support requests and feedback
- Send motivational messages and progress updates (if enabled)
- Notify you of new features and improvements
2.4 Legal and Safety
- Comply with legal obligations
- Detect and prevent fraud, abuse, or security issues
- Enforce our Terms of Service
- Protect the rights and safety of our users
3. How We Share Your Information
We DO NOT sell your personal data to third parties. We may share your information only in the following limited circumstances:
3.1 Service Providers
We use trusted third-party service providers to operate our Service:
- Google Cloud / Firebase: Backend infrastructure, database hosting
- RevenueCat: Subscription management and payment processing
- Google Gemini AI: Powers NurtiaAi (Google's privacy policy applies)
- Analytics Services: App performance and usage analytics (anonymized when possible)
All service providers are contractually obligated to protect your data and use it only for providing services to us.
3.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to:
- Comply with legal processes
- Protect our rights, property, or safety
- Investigate fraud or security issues
- Respond to emergencies involving danger of death or serious injury
3.3 Business Transfers
If MetriMind is involved in a merger, acquisition, or sale of assets, your information may be transferred. You will be notified of any such change.
4. Data Security
We implement industry-standard security measures to protect your data:
- Encryption: Data transmitted over HTTPS/TLS; passwords are hashed and encrypted
- Access Controls: Limited employee access on a need-to-know basis
- Regular Security Audits: We monitor for vulnerabilities and unauthorized access
- Secure Infrastructure: Cloud hosting with Google Cloud Platform security standards
However, no method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Data Rights
Depending on your location, you may have the following rights:
5.1 Access and Portability
- Request a copy of your personal data
- Export your data in a machine-readable format
5.2 Correction and Deletion
- Update or correct inaccurate information
- Request deletion of your account and data (subject to legal retention requirements)
5.3 Opt-Out and Withdrawal
- Opt out of marketing communications
- Withdraw consent for data processing (may limit Service functionality)
- Disable notifications and reminders
5.4 How to Exercise Your Rights
To exercise any of these rights, contact us at:
- Email: privacy@metrimind.ai
We will respond to verifiable requests within 30 days.
6. Data Retention
We retain your data for as long as:
- Your account is active
- Needed to provide you the Service
- Required by law or for legal protection (e.g., billing records, consent logs)
When you delete your account, we will delete or anonymize your personal data within 90 days, except for data we must retain for legal compliance.
7. Children's Privacy
Our Service is not intended for children under 13 years old (or 16 in the EU). We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately, and we will delete it.
8. International Data Transfers
Your data may be transferred to and processed in countries outside your own, including the United States, where our servers and service providers are located. We ensure adequate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements with third parties
- Compliance with GDPR and other privacy regulations
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your login session
- Analyze app usage and performance
- Personalize your experience
You can disable cookies through your browser settings, but this may limit certain features of the Service.
10. Third-Party Links
Our Service may contain links to third-party websites or services (e.g., nutrition databases, health integrations). We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy in the app
- Sending an email notification (if you have opted in)
- Displaying an in-app notice
Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
- Email: founder@metrimind.com
- Website: www.metrimind.ai/privacy
13. GDPR Compliance (For EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Lawful Basis for Processing: We process your data based on your consent, contract performance, and legitimate interests
- Right to Object: You can object to processing based on legitimate interests
- Right to Lodge a Complaint: You may file a complaint with your local data protection authority
14. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: What personal information we collect and how we use it
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale of personal information (we do NOT sell your data)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise your California privacy rights, contact us at founder@metrimind.com.
By using MetriMind, you acknowledge that you have read and understood this Privacy Policy.